CozyFur for Cracked Paws

At Simba's Secret, we want you to be completely satisfied with your purchase. You may cancel your CozyFur order before dispatch or return eligible items within 7 days of purchase, provided they are unused, in original packaging, and not excluded for hygiene or personalization reasons. Sale items are non-refundable. Customers are responsible for return shipping costs and must use a trackable service. Refunds will be processed within 30 days to the original payment method. For cancellations, returns, or questions, please contact us at simbascozyfur@gmail.com.

At Simba's Secret, we ensure timely delivery of your orders. All products are typically shipped within 5-6 business days after placing your order, unless you choose express shipping. Once your order is dispatched, you will receive a confirmation email with tracking details. Shipping times may vary based on your location, but we strive to deliver your order as quickly as possible. For any questions regarding shipping, feel free to contact us at simbascozyfur@gmail.com.